Amazon Music has become a popular choice for music lovers, offering a vast library of songs, playlists, and personalized recommendations. However, there may come a time when you want to know how to cancel your Amazon Music subscription for various reasons, such as changing preferences or budget constraints. In this article, we will provide a step-by-step guide on how to cancel Amazon Music subscription, along with answering to the most common frequently asked questions.
What is Amazon Music ?
Amazon Music subscription is a paid service offered by Amazon that provides access to a wide range of music streaming features and content. With an Amazon Music subscription, users can enjoy unlimited streaming of millions of songs, create and customize playlists, discover new music, download music for offline listening, and enjoy an ad-free listening experience.
Amazon Music offers different subscription plans, including Amazon Music Unlimited, which provides access to a larger music library, and Amazon Music HD, which offers high-definition audio quality. Amazon Music subscription is available in various countries and can be accessed through the Amazon Music website or app on compatible devices, such as smartphones, tablets, smart speakers, and smart TVs.
How to Cancel Amazon Music Subscription?
Now, let’s dive into the step-by-step guide on how to cancel your Amazon Music subscription, whether it’s Amazon Music Unlimited or Amazon Music Prime.
- Step 1: Launch Amazon Music App
Open the Amazon Music app on your preferred device, such as your smartphone or tablet. Make sure you are signed in with the Amazon account associated with your Amazon Music subscription. - Step 2: Go to Settings
In the Amazon Music app, locate the “Settings” or “Options” menu, which is usually represented by three horizontal lines or a gear icon. Tap on it to access the settings menu. - Step 3: Select “Amazon Music Unlimited” or “Amazon Music Prime”
In the settings menu, depending on your subscription, select either “Amazon Music Unlimited” or “Amazon Music Prime” to access the subscription details page. - Step 4: Tap on “Cancel Subscription”
On the subscription details page, scroll down to find the “Cancel Subscription” button or link. Tap on it to initiate the cancellation process. - Step 5: Provide Reason for Cancellation (Optional)
Amazon Music may ask you to provide a reason for cancelling your subscription. This step is optional, but you can provide feedback if you wish to do so. Tap on “Continue” to proceed. - Step 6: Confirm Cancellation
Amazon Music will then ask you to confirm your cancellation. Read the information provided and tap on “Cancel Subscription” or “Confirm Cancellation” to finalize the cancellation. - Step 7: Confirmation of Cancellation
Once your cancellation is confirmed, Amazon Music will provide you with a confirmation message or email, stating that your subscription has been cancelled. Make sure to keep a record of this confirmation for your reference.
How to Cancel Amazon Music on iPhone?
If you have subscribed to Amazon Music through the Amazon Music app on your iPhone and wish to cancel your subscription, you can follow these steps:
- Step 1: Open the Amazon Music App
Launch the Amazon Music app on your iPhone. Make sure you are signed in to your Amazon Music account with the same account that is associated with your subscription. - Step 2: Go to Settings
In the bottom right corner of the Amazon Music app, tap on the “More” tab, which is represented by three horizontal lines. This will open the app’s settings menu. - Step 3: Tap on “Settings”
From the list of options in the settings menu, tap on “Settings” to access the Amazon Music settings page. - Step 4: Tap on “Subscriptions”
Under the “Account” section in the settings page, tap on “Subscriptions” to view a list of your current subscriptions, including your Amazon Music subscription. - Step 5: Manage Your Subscription
Find your Amazon Music subscription from the list of subscriptions and tap on it to manage your subscription settings. - Step 6: Cancel Subscription
On the subscription settings page, you will see options related to your Amazon Music subscription, including the ability to cancel it. Tap on “Cancel Subscription” to initiate the cancellation process. - Step 7: Confirm Cancellation
Amazon Music will prompt you to confirm your cancellation. You may be asked to provide a reason for canceling your subscription. Select an appropriate reason, or choose “Other” if none of the listed reasons apply, and tap on “Continue”. - Step 8: Complete Cancellation
Amazon Music will ask you to confirm once again if you want to cancel your subscription. Tap on “Cancel Subscription” to complete the cancellation process. - Step 9: Confirmation and Future Access
Once your cancellation is confirmed, Amazon Music will provide you with a confirmation message or email, stating that your subscription has been cancelled. Make sure to keep a record of this confirmation for your reference. After cancellation, you may still have access to Amazon Music until the end of your billing period.
How to Cancel Amazon Music on Alexa?
If you have an Amazon Echo device with Alexa voice assistant and wish to cancel your Amazon Music subscription, you can do so by following these steps:
- Step 1: Wake Up Alexa
Say the “wake word” to activate your Amazon Echo device with Alexa. The default wake word is “Alexa,” but you can also change it to “Amazon,” “Echo,” or “Computer” in the Alexa app if you prefer. - Step 2: Request to Cancel Amazon Music
Once Alexa is activated, simply say a voice command such as “Cancel my Amazon Music subscription” or “Stop my Amazon Music subscription” to initiate the cancellation process. - Step 3: Follow Alexa’s Prompts
Alexa will respond to your voice command and provide you with instructions to cancel your Amazon Music subscription. Follow the prompts and provide any necessary information, such as confirming your subscription details or providing a reason for cancellation, as requested by Alexa. - Step 4: Confirm Cancellation
Alexa will ask you to confirm your cancellation decision. Make sure to listen carefully to the prompts and provide the appropriate confirmation, such as saying “Yes” or “Cancel” when prompted. Once confirmed, Alexa will process the cancellation of your Amazon Music subscription. - Step 5: Confirmation and Future Access
After completing the cancellation process, Alexa will provide you with a confirmation message or voice response, stating that your subscription has been cancelled. Make sure to take note of this confirmation for your records. After cancellation, you may still have access to Amazon Music until the end of your billing period.
Additional Tips:
- Tip 1 – Take note if you have subscribed to Amazon Music through a third-party service, such as iTunes or Google Play, you will need to cancel your subscription directly through that service.
- Tip 2 – If you are still within a free trial period of Amazon Music, cancelling your subscription will prevent any future charges, but you may still have access to the service until the trial period ends.
- Tip 3 – If you have prepaid for a certain duration of Amazon Music subscription, such as an annual plan, cancelling your subscription will prevent any future charges, but you may not be eligible for a refund for the remaining unused period.
- Tip 4 – make sure to cancel the subscription from the correct account to avoid any confusion if you have multiple Amazon Music subscriptions associated with different Amazon accounts, .
Canceling Amazon Music FAQ
Can I cancel my Amazon Music Subscription at any time?
Yes, you can cancel your Amazon Music Subscription at any time. There is no minimum subscription term or commitment required.
Can I still use Amazon Music for free after canceling my subscription?
Yes, even after canceling your Amazon Music Subscription, you can still use the free version of Amazon Music, which includes access to a limited catalog of music with ads.
Will I be charged if I cancel my Amazon Music Subscription before the end of the billing cycle?
No, if you cancel your Amazon Music Subscription before the end of the current billing cycle, you will not be charged for the next billing cycle.
Can I get a refund for my canceled Amazon Music Subscription?
Amazon Music Subscription fees are generally non-refundable. However, if you cancel your subscription within a few days of the billing date, you may be eligible for a refund. It’s best to contact Amazon customer support for specific refund inquiries.
Can I cancel Amazon Music Family Plan separately for one member?
No, if you are a part of an Amazon Music Family Plan, the subscription can only be canceled by the Amazon Music Family Plan manager. Individual members cannot cancel their subscription separately.
Will I lose access to my music after canceling Amazon Music Subscription?
Yes, if you cancel your Amazon Music Subscription, you will lose access to the premium features and content associated with the subscription, including offline downloads and ad-free listening.
Can I restart my Amazon Music Subscription after canceling it?
Yes, you can restart your Amazon Music Subscription at any time by subscribing again through the Amazon Music website or app.
Can I cancel my Amazon Music Subscription on mobile devices?
Yes, you can cancel your Amazon Music Subscription on mobile devices, including smartphones and tablets, through the Amazon Music app or website.
How can I prevent auto-renewal of my Amazon Music Subscription?
To prevent auto-renewal of your Amazon Music Subscription, you can go to the “Your Amazon Music Settings” page, select the subscription you want to modify, and turn off the auto-renewal option.
Is there a cancellation fee for Amazon Music Subscription?
No, there is no cancellation fee for Amazon Music Subscription. You can cancel your subscription without incurring any additional charges.
Can I cancel my Amazon Music Subscription during a free trial period?
Yes, you can cancel your Amazon Music Subscription during a free trial period without being charged. If you cancel before the trial ends, you will not be billed.
Can I cancel my Amazon Music Subscription if I subscribed through a third-party provider?
If you subscribed to Amazon Music through a third-party provider, such as a mobile app store or a bundled subscription, you will need to contact that provider directly to cancel your subscription.
What happens to my playlists and saved music if I cancel my Amazon Music Subscription?
If you cancel your Amazon Music Subscription, your playlists and saved music may no longer be accessible, as they may be tied to the premium features of the subscription. It’s advisable to export or save your playlists and music offline before canceling to avoid losing them.
Can I cancel Amazon Music Unlimited and keep Amazon Prime Music?
Yes, Amazon Music Unlimited and Amazon Prime Music are separate subscriptions. You can cancel Amazon Music Unlimited and still continue to use Amazon Prime Music, which is included with an Amazon Prime membership.
Can I cancel my Amazon Music if I paid for an annual plan?
If you have paid for an annual plan of Amazon Music Subscription, you may be eligible for a prorated refund for the remaining unused months. It’s best to contact Amazon customer support for assistance with canceling an annual plan.
How long does it take for my Amazon Music Subscription to be canceled?
Once you initiate the cancellation process, your Amazon Music Subscription should be canceled immediately, and you will lose access to the premium features associated with the subscription. However, it’s recommended to check your Amazon account or contact Amazon customer support for confirmation.
Can I cancel Amazon Music Subscription if I am on a promotional offer?
If you are on a promotional offer for Amazon Music Subscription, canceling your subscription may result in forfeiting the promotional offer. It’s recommended to review the terms and conditions of the promotional offer before canceling.
Can I cancel my Amazon Music Subscription if I have outstanding balances or debts with Amazon?
If you have any outstanding balances or debts with Amazon, it may impact your ability to cancel your Amazon Music Subscription. It’s advisable to resolve any pending payments or debts before attempting to cancel your subscription.
Can I cancel my Amazon Music Subscription if I am in a different country or region?
Yes, you can cancel your Amazon Music Subscription regardless of your location or region. However, the cancellation process may vary depending on the country or region you are in. It’s best to check the Amazon website or contact Amazon customer support for specific instructions.
