Peacock, the popular streaming service by NBCUniversal, offers a wide range of TV shows, movies, and live sports for entertainment enthusiasts. However, there may come a time when you need to cancel your Peacock subscription. Whether it’s due to budget constraints, changing preferences, or other reasons, cancelling a Peacock subscription is a straightforward process. In this article, we will provide you with a step-by-step guide on how to cancel Peacock subscription.
What is Peacock?
Peacock is a streaming service owned and operated by NBCUniversal, which is a subsidiary of Comcast Corporation. It offers a wide range of TV shows, movies, sports, news, and exclusive content that can be streamed online across various devices. Peacock provides both free and premium subscription options, with different levels of access to its content library.
Peacock offers a diverse range of programming, including popular TV shows from NBC, Bravo, USA Network, and other networks, as well as classic TV series, movies, and exclusive original content.
Subscription Plans and Pricing:
Peacock offers two types of plans: Free and Premium. Peacock Free is a free, ad-supported plan that provides limited access to content, while Premium offers a more extensive library of shows, movies, and sports, along with an ad-supported or an ad-free experience.
Premium has two pricing options: $4.99 per month with ads, or $9.99 per month for an ad-free experience. The ad-supported version includes limited ads during content playback, while the ad-free version provides an uninterrupted viewing experience.
How to Cancel Peacock Subscription
Important Notes:
- It’s important to cancel your membership before the next billing cycle to avoid being charged for the next billing period.
- If you cancel during a free trial, you may lose access to the premium content immediately.
- Once you cancel, you will still have access to Peacock’s free, ad-supported content unless you explicitly delete your account.
- If you encounter any issues or have questions about canceling your membership, it’s recommended to reach out to customer support or the respective third-party provider for assistance.
If you wish to cancel your membership, you can follow the steps below:
Canceling via the Peacock Website:
- Open a web browser on your computer or mobile device and go to the Peacock website (https://www.peacocktv.com/).
- Sign in to your account using your email and password.
- Click on your profile icon located at the top-right corner of the screen.
- Select “Settings” from the drop-down menu.
- Under the “Subscription” section, click on “Cancel Subscription.”
- Follow the prompts to confirm your cancellation. Note that you may be asked to provide a reason for canceling.
- Once your cancellation is processed, you will receive a confirmation email.
Canceling via the Peacock App:
- Open the app on your device.
- Sign in to your account if prompted.
- Tap on your profile icon or account settings icon, typically located in the bottom-right corner of the screen.
- Select “Settings” or “Account” from the menu.
- Tap on “Manage Subscriptions” or “Subscription” option.
- Tap on “Cancel Subscription” and follow the prompts to confirm your cancellation.
- You may be asked to provide a reason for canceling.
- Once your cancellation is processed, you will receive a confirmation email.
Canceling via a Third-Party Provider:
If you subscribed to Peacock through a third-party provider such as Apple, Google, Roku, or Amazon, you will need to cancel your subscription through that provider’s platform. The steps may vary depending on the provider, but generally, you would need to go to the respective provider’s account or subscription settings, locate your membership, and cancel it from there.
How to cancel Peacock membership on Roku
How to cancel Peacock membership on iPhone
Canceling Peacock FAQ
Can I cancel my membership anytime?
A: Yes, you can cancel it at any time. You will continue to have access to the service until the end of your current billing period, after which your subscription will not be renewed.
Will I get a refund if I cancel my membership before the end of the billing period?
A: No, Peacock does not typically provide refunds for canceled subscriptions. However, you will continue to have access to the service until the end of your current billing period, even if you cancel before that date.
Can I cancel my subscription through a third-party platform, such as Amazon or Roku?
A: If you subscribed through a third-party platform, such as Amazon Prime Video Channels, Roku Channel, or Apple TV Channels, you may need to cancel your membership through that specific platform. The cancellation process may vary depending on the platform and their respective policies.
Will I lose access to Peacock immediately after canceling my subscription?
A: No, you will continue to have access until the end of your current billing period, even if you cancel your membership before that date. Once the billing period expires, your membership will not be renewed, and you will lose access to content.
Can I reactivate my membership after canceling it?
A: Yes, you can reactivate it at any time by resubscribing on the Peacock website or app. However, you may need to start a new billing cycle, and any promotional offers or discounts that were previously applied to your membership may no longer be available.
What happens to my saved shows and favorites if I cancel my subscription?
A: Your saved shows and favorites may still be available after you cancel your membership, but this can vary depending on the terms and conditions of Peacock at the time of cancellation. It’s best to check with Peacock customer support or refer to their policies for more information.
How can I contact customer support for help with canceling my membership?
A: You can contact customer support through the Peacock website or app by navigating to the help or contact us section. You may also find contact information for customer support on your billing statement or confirmation emails related to your membership.
Conclusion:
Cancelling a Peacock subscription is a straightforward process that can be done through the Peacock website. By following the guide mentioned above, you can cancel your membership hassle-free. It’s essential to review your membership and consider factors like pricing, content library, features, and limitations before making a decision. If you decide to cancel, be sure to follow the cancellation process carefully to avoid any unexpected charges. Remember, you can always re-subscribe in the future if you change your mind.
